Your regular customers might forgive you once, however if they get too many bad coffees, they will go elsewhere pretty quick. So how can you ensure the coffee is delivered perfectly each time? Delivering the perfect cup to every customer is crucial. We understand we work in a competitive environment and if we do not work hard to ensure our work is of a high quality – our Clients will use our competitors instead. We pride ourselves on providing our Clients with quality, responsive and friendly customer service. For example, it could be something as simple as below. This type of policy is like a summary of what your business stands for when it comes to quality. Customers expect more.Ī ‘quality management policy’ is a statement from your business that spells out the intention and direction regarding quality management.
This will help to ensuring more repeat work from clients and customers which is essential for survival.Īs you are already aware, produce poor quality products or services and it becomes very difficult to maintain a business. Measuring quality in your business and responding to the results will help to create a more durable business that provides quality products or services. Therefore, taking into consideration the huge amount of history in regard to meeting quality requirements, it is good to know that you are on the right track. You can see that quality has been a big part of production from a very long time ago. Inspection departments were created to keep defective products from reaching customers. The factory system with quality inspections started in Great Britain in the 1750s. If they did this way back in the 13th century, do you have any excuse to not focus on quality in your business? The Industrial Revolution, Factories and Quality Marking flawless goods with a special mark or symbol was proof of quality for customers. Quality way back in the 13th centuryĬraftsmen in medieval Europe had strict rules for product and service quality. If you are trying to achieve certain standards in your organization, there are plenty of resources and history surrounding this.
#Nike quality control manual template free#
In addition to this we will try and assist you to find a suitable free quality manual that you can roll out straight away in your organization.
#Nike quality control manual template manuals#
In this post, we investigate quality manuals in detail and aim to help you understand the importance of a quality system in your business. However – it is not easy to deliver quality through other people.
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